
Luxury Client Care from our Trusted Exotic Leather Tannery Family Forever
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✨ Luxury Client Care
At Sunny Exotic Leather, every order is more than a transaction—it’s the start of a trusted relationship. With over 20 years of expertise in exotic skins, we are committed to providing the highest level of care, transparency, and service for our global clientele.
🌍 Worldwide Shipping
We proudly ship from our warehouses in the USA, Malaysia, Hong Kong, and China to ensure fast and reliable delivery.
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Standard Delivery: Ready-stock orders typically arrive within 5–7 business days worldwide.
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Custom Orders: Please allow 2–4 weeks for bespoke requests and special finishes.
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Tracking & Signatures: Every order includes tracking. High-value shipments may require a signature for your security.
Compliance & Documentation
All shipments comply with CITES regulations, ensuring legal and responsible trade in exotic skins. Our team manages the paperwork so you can focus on your craft.
💎 Returns & Exchanges
Because of the rarity and certification requirements of exotic leathers, most purchases are final sale. However, your satisfaction is our priority, and we offer tailored solutions:
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7-Day Grace Period – If your item does not match the promised grade, finish, or species, notify us within 7 days of delivery.
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Flexible Solutions – We may arrange an exchange, replacement, store credit, or refund (case by case, depending on availability and condition).
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Client Responsibility – Return logistics (shipping, CITES where applicable) are the buyer’s responsibility. We provide full guidance for a smooth process.
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Condition – All returns must be unused, in original condition, with tags/certificates intact.
Our Promise
If there is ever an error on our part—wrong item, finish, or grade—we will make it right, promptly and without hesitation.
🏛️ For Our Clients
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High Fashion Designers – Source with confidence: every hide is delivered with full traceability and documentation.
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Bespoke Artisans – No minimum order, no lead times—shop directly from our tannery, knowing we stand behind your craft.
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Luxury Brands – Expect discreet, efficient, and regulation-compliant service at every stage of your order.
⚖️ Duties & Taxes
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USA Orders: Duties are covered by us.
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International Orders: Local duties, taxes, and fees are the client’s responsibility. Some carriers may advance these fees on your behalf.
❤️ Our Commitment
Your investment in exotic leather is a legacy. From sourcing to delivery, every detail is handled with the discretion, compliance, and care that luxury demands.