Luxury Client Care from our Trusted Exotic Leather Tannery Family Forever

Luxury Client Care from our Trusted Exotic Leather Tannery Family Forever

✨ Luxury Client Care

At Sunny Exotic Leather, every order is more than a transaction—it’s the start of a trusted relationship. With over 20 years of expertise in exotic skins, we are committed to providing the highest level of care, transparency, and service for our global clientele.

🌍 Worldwide Shipping

We proudly ship from our warehouses in the USA, Malaysia, Hong Kong, and China to ensure fast and reliable delivery.


  • Standard Delivery: Ready-stock orders typically arrive within 5–7 business days worldwide.

  • Custom Orders: Please allow 2–4 weeks for bespoke requests and special finishes.

  • Tracking & Signatures: Every order includes tracking. High-value shipments may require a signature for your security.

Compliance & Documentation

All shipments comply with CITES regulations, ensuring legal and responsible trade in exotic skins. Our team manages the paperwork so you can focus on your craft.

💎 Returns & Exchanges

Because of the rarity and certification requirements of exotic leathers, most purchases are final sale. However, your satisfaction is our priority, and we offer tailored solutions:


  • 7-Day Grace Period – If your item does not match the promised grade, finish, or species, notify us within 7 days of delivery.

  • Flexible Solutions – We may arrange an exchange, replacement, store credit, or refund (case by case, depending on availability and condition).

  • Client Responsibility – Return logistics (shipping, CITES where applicable) are the buyer’s responsibility. We provide full guidance for a smooth process.

  • Condition – All returns must be unused, in original condition, with tags/certificates intact.

Our Promise

If there is ever an error on our part—wrong item, finish, or grade—we will make it right, promptly and without hesitation.

🏛️ For Our Clients


  • High Fashion Designers – Source with confidence: every hide is delivered with full traceability and documentation.

  • Bespoke Artisans – No minimum order, no lead times—shop directly from our tannery, knowing we stand behind your craft.

  • Luxury Brands – Expect discreet, efficient, and regulation-compliant service at every stage of your order.

⚖️ Duties & Taxes


  • USA Orders: Duties are covered by us.

  • International Orders: Local duties, taxes, and fees are the client’s responsibility. Some carriers may advance these fees on your behalf.

❤️ Our Commitment

Your investment in exotic leather is a legacy. From sourcing to delivery, every detail is handled with the discretion, compliance, and care that luxury demands.

 

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